Professional Skills

Learn the Art of Managing a Constant Complainer

From workstations to the color of their desktop, complaining peers can fret over anything and everything. There will be someone with these traits at work, if not in your team. You can avoid them personally, but what about on the professional front? In this article at HuffPost, Monica Torres shares some insightful suggestions to handle frequent complainers at work.

Negativity Is Transmissible

The complaining people are toxic and may harm your emotional health. Their attitude can hamper your solitude and focus. Though you are working from home in the COVID-19 pandemic, they can reach you using virtual channels. So, here is how you can sidestep or handle them:

Know Their Point-of-View

Before turning your back, try to understand their problem. People share grievances only when they are sinking. Sometimes, listening helps people cope with a lot of distress and legitimate grievances. Amid the global pandemic, employees are going through many stress. Your support can help them overcome it.

Be Open and Call Out

If a colleague starts misusing your patience and continues complaining, do not hesitate to put a full stop to it. Possibilities are high that the grieving individual would stop fretting over small issues or start reaching other peers.

Handle with Care

Irrespective of the colleague’s situation or designation, make a cautious excuse, and leave the conversation.

Can You Help?

Listen to the complaining individual carefully. If you think you can help solve their problems, do it willingly. However, follow this step only if you are sure that your advice can save the victim’s time and energy in the future. Otherwise, stay away from any contentions.

Click on the following link to read the original article:

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