Great interpersonal skills improve the ability to lead. It helps in motivating the team, creating a culture of fair and open communication while keeping the teams on the right track.
In this article at The Muse, Julia Bonner shares her experience on most effective ways to convey messages. Highlighting some of the bad habits that people adopt in the workplace, Bonner explains the impact that changing these habits may have on both the outcomes of conversations and leader’s credibility.
Keystone of Leadership
Confidence is the basis of leadership that enables an individual to take spontaneous decisions. Here are few communication hacks that help in mending ways for a confident leader:
- Turn Down ‘Cannot’: Instead of saying ‘I cannot’ use ‘do not’ to turn down a project or task while backing your answer with a logical excuse. Saying ‘no’ is a tough skill that the leaders must master. Usage of ‘do not’ expresses a sense of power in the choice while ‘cannot’ shows limitations to their abilities.
- No Sorry: Instead of apologizing for the delay in response to a mail, express gratitude for keeping the patience intact. Being a reasonable communicator, you should not feel sorry as it makes you sound weak and undermines your authority.
- Focused Over Busy: Improve the way you characterize your activities. Instead of using the term ‘busy’ that may sound like your life is out of control and you do not know how to manage time, state your priorities. Putting yourself back makes you feel calm and more in control.
The author suggests trivial things can significantly impact the way others perceive you. Making these small changes will improve your ability to effectively lead. Click on the following link to read the original article: https://www.themuse.com/advice/small-communication-habits-more-confident-leader