The 6 Short Phrases You’ll Always Hear Good Leaders Say

Although few have probably ever thought of it this way, it is possible to observe the phrases people use regularly as a proxy metric for their personalities. Would that be a silly thing to do? Probably. But if you reverse engineer it and see if you yourself are using the phrases associated with good traits, that might be useful. In an article for the Muse, Paolina Milana identifies six phrases that she believes good leaders say often and why they are good things:

  1. “Don’t sweat it”: Mistakes happen. When there is an isolated incident of someone goofing up, and the person has taken proper responsibility for the mistake—let it go. There is nothing to gain from ripping open what was before a small wound.
  2. “What was learned?”: This is the other aspect of making a mistake; someone has to learn something that decreases the odds of said mistake recurring in the future. But great leaders will look for learning opportunities for themselves and their teams in a variety of situations, not just from mistakes or retrospectives/lessons learned sessions.
  3. “Speak your mind”: Eventually, your team will know where you stand on various topics. But you should still be encouraging them to voice their own perspectives, regardless of if they agree with yours. The strongest positions are the ones that have been considered from all angles.
  4. “I support you”: The team wants to know that you believe in them and that you are willing to throw your weight around to help them. Personally though, if my boss were always taking me by the shoulder and saying, “I support you,” I would roll my eyes and look for where he parked his hippy van.
  5. “Just say no”: People know when they have too much work on their plate. They should feel confident about expressing their limitations, just as you should feel confident about explaining to your superiors why you cannot or should not take on a piece of additional work.
  6. “I don’t know”: Everyone hates a(n alleged) know-it-all. But a sincere “I don’t know, but I’m going to look into that and get back to you!” is a breath of fresh air.

You can view the original article here:

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